When to reach out to Volunteer Portal Support


For support with the following aspect of the Volunteer Portal, please reach out to us, as per the contact info below:

  • Questions about Moderation: Understanding which organisations, opportunities, and stories can be added
  • Assistance with Line Manager Approval
  • Getting assistance from CR and your local coordinator
  • Getting volunteer initiative ideas for your office and colleagues
  • Clarity of the Policy and Guidelines
  • My account has been reject and I cannot login
  • I cannot login and I cannot reset my password


Contact SupportĀ 

  1. Create a support ticket
  2. Email hello@thesocialcollective.co
  3. Call: +27875517321
  4. Search your Query here