PwC Employee Volunteer Progamme

Getting Started 4

• Programme Purpose – Living the PwC Purpose
• Employee Volunteer Programme Policy & Guidelines
• How to find the Employee Volunteer Programme Volunteer Portal
• Creating a Profile and Signing Up

Navigating the Volunteer Portal 5

• Knowing the difference between a PwC organised initiative and a personal interest initiative
• Finding Volunteer Opportunities
• Adding Organisations
• Posting Opportunities
• Add your Volunteer Story

The Volunteer Process – How to Guide 1

• What do Opportunity Administrators do?

How to Guide - From Start to End 4

• Obtaining permission to volunteer
• What happens on site, during volunteering
• Recording Your Volunteer Leave (NB)
• Sharing Your Volunteer Story and Feedback

Definitions 6

• What is a Volunteer?
• What are Partner Organisations?
• What are Personal Interest Initiatives?
• What is Volunteer Leave?
• What is Skills-Based Volunteering?

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Eligibility 2

• Who is Eligible?
• Who is Ineligible?

Time Allocation 5

• How many hours can I allocate to the Volunteer Programme?
• How Will Volunteering Hours Be Converted?
• How Do I Allocate Volunteering Hours?
• How Does Volunteering Affect My Leave?
• Can I Volunteer Outside of Normal Business Days?

Exclusions 1

• What Kind of Organisations/ Opportunities are Excluded?

Professional Standards 2

• What is the Dress Code?
• What is the Policy Towards Alcohol and Drug Use?

Occupational Health and Safety 2

• What are PwC's Responsibilities?
• What are the Responsibilities of the Volunteers?

When to log a service request ticket with the Volunteer Portal helpdesk 2

• Portal Support and Issues
• Volunteering, Moderation and General Questions

When to log a service request ticket with the PwC One Technology helpdesk 1

• Issues Accessing the Volunteer Portal

Getting Started 1

• Training and Overview for CR Coordinators

Moderation of Content 4

• Moderation
• Before the Project
• Day of the Project
• Post the Volunteer Event

Guidelines on the collection and validation of data 0

Certification Test 2

• The Social Collective Certification Test
• Framework Map

Setting Up Your Platform 1

• Administrators Guide to Getting Started

Using and Managing your Platform 30

• Posting an Opportunity (Your Organisation's Activities)
• Posting Opportunities and Inviting your network
• Managing Organisations
• How Sessions And Outcomes Work
• Adding Subscribers to Your Volunteer Network

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Quick Steps for Line Managers 1

• What do I have to do as a line manager?

Using the Volunteer Portal 5

• Device Compatibility
• I’m Having Trouble Uploading Images
• I Can’t Find An Address On The Map
• Resetting Your Password/ Forgot Your Password
• I Cannot Log In

Error codes and bugs 2

• 404 Page Not Found
• 500 Oops, Something Went Wrong!

Features 41

• Opportunities — Finding Better Matches
• Streamlined Session Management
• Stories For The Real-World View
• Line Manager Approvals
• Community: Whole Field Team Management

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